Effective Date: Jan 1, 2023

This Privacy Policy governs the manner in which La Belle Helene Trading Pvt Ltd (“Siolim House,” “we,” “our,” or “us”) collects, uses, maintains, and discloses information collected from users (“user,” “you,” or “your”) of the Siolim House website and related services (collectively referred to as the “Service”). This Privacy Policy is designed to comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Information We Collect
We may collect personal information from you in various ways when you use our Service, including but not limited to:

1.1. Personal Identification Information: We may collect personal identification information such as your name, address, email address, phone number, and other contact details when you make a reservation, complete a form on our website, subscribe to our newsletter, or communicate with us.

1.2. Payment Information: When you make a reservation or purchase services through our website, we may collect payment-related information, including your credit card details, to process your payment securely.

1.3. Log Data: We automatically collect certain information when you access our website, such as your IP address, browser type, referring/exit pages, operating system, and timestamp. We use this information to analyze trends, administer the site, track users’ movement around the site, and gather demographic information.

1.4. Cookies and Similar Technologies: Our website may use cookies and similar technologies to enhance your experience. Cookies are small text files stored on your device that help us recognize you and provide personalized features. You can control the use of cookies through your browser settings.

How We Use Collected Information
We may use the information we collect from you for the following purposes:

2.1. To Provide Services: We use the information you provide to fulfill your reservations, process payments, and deliver the requested services.

2.2. To Improve Customer Service: We may use feedback you provide to improve our products and services, respond to your customer service requests, and personalize your experience.

2.3. To Send Periodic Emails: We may use your email address to send you information and updates regarding your reservations, respond to inquiries, and provide you with news, promotions, and related updates. You may opt-out of receiving these communications at any time.

2.4. To Ensure Safety and Security: We may use information to maintain the safety and security of our guests, employees, and premises, including fraud detection and prevention.

How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices, as well as security measures, to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.

Sharing Your Personal Information
We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

Your Rights and Choices
5.1. Access, Rectification, and Erasure: You have the right to access, correct, or delete your personal information we hold about you. You may request this information by contacting us using the information provided below.

5.2. Marketing Communications: If you no longer wish to receive marketing communications from us, you can unsubscribe by following the instructions provided in the email or contacting us directly.

Third-Party Websites
Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for the privacy practicesof such websites. We encourage you to review the privacy policies of those third-party websites before providing any personal information.

Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When we do, we will revise the updated date at the beginning of this policy. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Service after the posting of modifications to this Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

La Belle Helene Trading Pvt Ltd – Siolim House
House no 62/1 Wadi, Siolim 403517
Goa, India
Tel:+91 832 2272941

By using the Siolim House website and services, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our website or services.